What you will be able to do
- Draw on your credibility, emotion and logic, together.
- Start from what's at stake for each person.
- Build a clear, proven argument that ends with a precise request.
- Welcome objections and win over allies.
- Distinguish influence from manipulation, and protect your credibility.
Who it is for
For anyone who has to get a project approved, secure a budget or win over a colleague, without the authority to decide alone. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows three weeks to convince an executive committee to launch a repair service, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “The Seconde Vie project”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “The committee's scales”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The case in three steps”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.