OFFTHE SYLLABUS
Leadership and influence

Decision-making

Choose with discernment and at the right moment, even without knowing everything, after weighing the options and their consequences.

  • 14 steps
  • At your own pace
  • Computer and phone
  • Certificate of achievement

What you will be able to do

  • Frame a decision, its objective, its decision-maker and its deadline.
  • Distinguish reversible decisions from those there's no coming back from.
  • Decide with incomplete information, by looking for what would change the choice.
  • Weigh several options on the same criteria, and outwit the traps of judgement.
  • Decide under pressure, hand over a decision, then announce it and own it.

Who it is for

For anyone who makes decisions all the time: an order of priority, an order, a schedule, a client to call back. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows the last six weeks of a school building site that must be finished before the start of term, but the exercises and the exam put you in many other situations.

How the module unfolds

  1. 1IntroductionWhat the skill covers, and what the module will teach you to do.
  2. 2A running story, “The school site”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
  3. 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
  4. 4The game, “The path of crossroads”Each step you complete moves the game forward, right to the last one.
  5. 5The signature exercise, “The five markers”The module's method, to apply to your own situations.
  6. 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
  7. 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.