What you will be able to do
- Spot a poorly met need, by watching what people do rather than what they say.
- Put a clear promise into words, who for, what need, what changes.
- Build a minimal prototype, and write down a bet that reality can settle.
- Draw a precise lesson from a disappointing test, and adjust.
- Lift the barriers to adoption, then scale up something new.
Who it is for
For anyone who has spotted an unmet need and wants to turn an idea into a practical solution. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows a new service launched by a neighbourhood laundry, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “The Blanchisserie du Square”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “The plan taking shape”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The three-line bet”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.