What you will be able to do
- Ask a precise analysis question, linked to a decision.
- Break a complex question down into sub-questions, with no gaps or overlaps.
- Choose the right data, and compare figures brought back to the same base.
- Separate the groups, and distinguish a link from a cause.
- Spot a misleading sample, then conclude in one sentence, three supports and a limit.
Who it is for
For anyone who has to draw a conclusion from figures or opinions: falling sales, customers leaving, lengthening delays. The module requires neither complex formulas nor a particular taste for maths. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows rising cancellations at a gym, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “Club Altaïr”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “The chart that tidies itself”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The question in drawers”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.