What you will be able to do
- Understand what your emotions are for, and listen to their message.
- Name precisely what you feel.
- Spot your triggers, and the need they touch.
- Choose the right regulation strategy, at the right moment, and see a situation differently.
- Express your emotions without offloading them, and cultivate a healthy climate around you.
Who it is for
For anyone who faces strong emotions at work: a hurtful remark, an outrageous injustice, a worry that keeps them awake at night. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows a week of strikes at a railway station, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “A stormy week”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “Your inner weather”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The weather report”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.