What you will be able to do
- Spot the gap between what you ask for and what you do.
- Establish a rule through visible, repeated gestures.
- Put a rule to the square before demanding it of others.
- Keep your commitments, and admit your mistakes in front of those who saw them.
- Apply the same rule to all, hold it under pressure, and repair your gaps without aiming for perfection.
Who it is for
For anyone who manages a team, or has just gone from colleague to manager. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows the first months running the workshop of a joinery firm, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “Merisier Joinery”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “In your footsteps”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “Put it to the square”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.