What you will be able to do
- Recognise what holds you back from delegating, and get past it.
- Distinguish what must stay with you, what can go and what can disappear.
- Choose whom to entrust a role to, and set their level of autonomy.
- Write a complete instruction, then follow up without watching over.
- Accept another way of doing things, recognise the work done and answer for the result.
Who it is for
For anyone who has more to do than they can do alone: a growing team, an extra project, a colleague to train. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows a craft bakery opening its second shop, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “Aux Blés d'Ambre”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “The keys entrusted”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The key's label”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.