Creativity

What you will be able to do

• Turn a challenge into a question that opens up the field of ideas.
• Produce many ideas, alone or in a group, deferring judgement.
• Step outside the usual answers through reversal, combination and borrowing.
• Make a constraint a springboard, and let an idea ripen.
• Test an idea on a small scale, choose it on criteria and get it adopted.

Who it is for

For anyone who is looking for a new answer when the usual one is no longer enough. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows an independent bookshop that has to win back its customers in three months, but the exercises and the exam put you in many other situations.

How the module unfolds

1. 1IntroductionWhat the skill covers, and what the module will teach you to do.
2. 2A running story, “Les Heures Claires”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
3. 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
4. 4The game, “The stained-glass window”Each step you complete moves the game forward, right to the last one.
5. 5The signature exercise, “The three detours”The module's method, to apply to your own situations.
6. 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
7. 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.