Believe in your abilities, dare to speak, suggest and decide, and stay steady even when doubt is there.
For anyone who does their job well but does not always dare to speak up, suggest an idea or admit a mistake. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows an apprenticeship in a neighbourhood garage, but the exercises and the exam put you in many other situations.