What you will be able to do
- Write for a specific reader, starting from what they know and what they have to do.
- Put the essentials up front, and state the expected action clearly.
- Rewrite a draft in three passes, the essentials, one paragraph per idea, the action.
- Choose words everyone understands, and a tone that doesn't betray your intention.
- Write a report and an instruction that stand on their own, then reread before sending.
Who it is for
For anyone who writes as part of their work: emails, reports or notes. The method works whatever your job: at a front desk, in a workshop, at a patient's bedside, behind a screen, on a building site or at the head of a team. The module follows a winter at a heating firm where it is the written messages that cause problems, but the exercises and the exam put you in many other situations.
How the module unfolds
- 1IntroductionWhat the skill covers, and what the module will teach you to do.
- 2A running story, “Brise et Braise”The same working situation stays with you from one step to the next, with a character from the story who plays the role of mentor.
- 3The theory, with everyday examplesIn each lesson, the method set out simply, with examples drawn from working life.
- 4The game, “The draft that clears”Each step you complete moves the game forward, right to the last one.
- 5The signature exercise, “The three passes”The module's method, to apply to your own situations.
- 6Two role playsTwo conversations to see through to the end, with detailed feedback on your choices.
- 7The examTen random questions about new situations. Eight correct answers unlock The Method and your certificate.